Privacy Policy

Privacy Policy

Effective Date: September 5, 2026
Last Updated: September 5, 2026

EZ Custom Ag Services, LLC (“EZ Custom Ag,” “we,” “us,” or “our”) respects the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit EZCustomAg.com, create an account, purchase products, request information, use our online tools, submit a form, or otherwise interact with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information in several ways.

Information You Provide to Us

Depending on how you interact with EZ Custom Ag, you may provide information such as:

  • Name
  • Farm or business name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Account username and password
  • Products purchased or requested
  • Order and transaction information
  • Delivery or shipping instructions
  • Questions, comments, or information submitted through contact forms
  • Information submitted when requesting a quote or agronomic service
  • Information provided when signing up for newsletters, promotions, events, or educational materials

If you voluntarily provide agronomic, crop, farm, field, soil, application, fertility, yield, or similar agricultural information while requesting one of our services, we may use that information to provide the service, recommendation, analysis, or support you requested.

We ask that you not provide sensitive personal information that is unnecessary for your transaction or interaction with EZ Custom Ag.

Information Collected Automatically

Like most websites, certain basic technical information may be collected automatically by our website, hosting provider, security tools, or e-commerce system. This may include:

  • Internet Protocol (IP) address
  • Browser type
  • Device type
  • Operating system
  • Date and time of visits
  • Pages requested
  • Basic website performance or security information

This information may be contained in normal website server logs or collected as necessary to operate, secure, and maintain the website.

2. How We Use Your Information

EZ Custom Ag may use information we collect to:

  • Process and fulfill orders
  • Arrange shipping, freight, local delivery, or supplier-direct fulfillment
  • Create and manage customer accounts
  • Process payments
  • Provide order updates and shipment information
  • Respond to questions and customer-service requests
  • Prepare quotes
  • Provide requested agronomic services or recommendations
  • Communicate about products, services, promotions, events, or educational information
  • Operate and improve EZCustomAg.com
  • Improve our products, services, online tools, and customer experience
  • Detect fraud, abuse, security threats, or unauthorized activity
  • Maintain business, tax, accounting, warranty, and transaction records
  • Comply with legal or regulatory obligations
  • Protect EZ Custom Ag, our customers, suppliers, employees, and others

We may also use information in an aggregated or de-identified form that does not reasonably identify an individual.

3. Online Orders and Payment Information

When you purchase products through EZCustomAg.com, payment information is processed through our payment service providers.

EZ Custom Ag does not ordinarily receive or store your complete credit or debit card number. Payment processors may collect and process payment information according to their own privacy and security practices.

We may retain transaction information such as the amount paid, products purchased, payment status, transaction identification information, billing information, and other records necessary to fulfill the order and maintain our business records.

4. Shipping, Delivery, and Supplier Fulfillment

Some products may be:

  • Shipped directly from EZ Custom Ag
  • Delivered locally by EZ Custom Ag or another delivery provider
  • Shipped through parcel or freight carriers
  • Shipped directly from a manufacturer, distributor, warehouse, or other supplier

When necessary to fulfill your order, we may provide relevant customer information to these parties, including your name, farm or business name, shipping address, telephone number, email address, products ordered, and delivery instructions.

We provide fulfillment partners only the information reasonably necessary to complete the applicable transaction or service.

5. Cookies and Website Technology

EZCustomAg.com may use cookies and similar technologies that are necessary to operate the website and online store.

These may include:

  • Shopping-cart cookies
  • Customer-account cookies
  • Login/session cookies
  • Security cookies
  • Cookies necessary for checkout or other website functions

EZ Custom Ag does not currently use customer information for cross-site behavioral tracking or targeted advertising.

Our website host, WooCommerce, payment processor, security provider, or other technology providers may still collect limited technical information that is necessary to provide, protect, troubleshoot, or operate their services.

You may be able to restrict or delete cookies through your browser settings. Disabling essential cookies may affect the functionality of the website, shopping cart, customer account, or checkout process.

If we begin using additional analytics, advertising, or tracking technologies in the future, we may update this Privacy Policy accordingly.

6. How We Share Information

We may share information with third parties when reasonably necessary to operate our business or provide products and services to you.

These parties may include:

  • Website hosting and technology providers
  • WordPress and WooCommerce-related service providers
  • Payment processors
  • Banks and financial-service providers
  • Shipping and freight companies
  • Manufacturers, suppliers, distributors, and fulfillment partners
  • Email and customer-communication providers
  • Accounting and bookkeeping providers
  • Information-technology and cybersecurity providers
  • Attorneys, accountants, insurance providers, and other professional advisers
  • Government agencies or regulators when required by law

We may also disclose information when we reasonably believe disclosure is necessary to comply with law, respond to legal process, investigate fraud or security incidents, enforce our agreements, or protect the rights and safety of EZ Custom Ag or others.

We Do Not Sell Customer Lists

EZ Custom Ag does not sell or rent our customer list to third parties for their own independent direct-marketing purposes.

If our use of website technologies changes in the future, we will update this policy as appropriate.

7. Email and Marketing Communications

If you sign up for our newsletter, request promotional information, participate in certain promotions, or otherwise consent to marketing communications, we may send you information about:

  • Products
  • Agronomic information
  • Promotions
  • Events
  • New website tools
  • Educational content
  • Seasonal reminders
  • EZ Custom Ag services

You may unsubscribe from marketing emails using the unsubscribe link included in those messages or by contacting us.

Transactional communications relating to orders, payments, accounts, deliveries, customer service, or other business you have initiated with us are not considered marketing communications and may still be sent when necessary.

Providing a telephone number for an order, quote, delivery, account, or customer-service request does not by itself constitute consent to receive promotional text messages where separate consent is required by law.

8. Agronomic and Farm Information

Customers may voluntarily provide farm-related information when using certain EZ Custom Ag services or requesting assistance.

This information could include, where applicable:

  • Crop information
  • Acreage
  • Soil-test information
  • Fertility information
  • Yield information
  • Product-use information
  • Field or management information
  • Application information
  • Agronomic observations
  • Other information necessary to provide requested services

We may use this information to provide the requested service, recommendation, analysis, customer support, or related agricultural service.

We do not intend to publicly disclose customer-specific farm or agronomic information without permission unless disclosure is required by law or necessary to provide a service specifically requested by the customer.

As EZ Custom Ag develops additional digital agronomy or farm-data services, including services involving field boundaries, yield maps, application records, equipment data, or connected agricultural platforms, additional privacy or farm-data terms may apply.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purpose for which it was collected and to satisfy legitimate business, accounting, tax, warranty, contractual, regulatory, security, and legal obligations.

For example, order and transaction records may be retained after an order has been completed because they may be necessary for accounting, tax, warranty, dispute-resolution, product-traceability, or legal purposes.

Customer-account information may be retained while an account remains active and for a reasonable period afterward.

We may also delete or anonymize information when it is no longer reasonably necessary.

10. Data Security

EZ Custom Ag takes reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, website, or payment system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted or stored electronically.

Customers are responsible for maintaining the confidentiality of their account passwords and should notify EZ Custom Ag if they believe their account has been accessed without authorization.

11. Your Privacy Choices and Rights

Depending on where you live, the type of information involved, and whether applicable legal thresholds are met, you may have rights concerning your personal information.

These rights may include the ability to request that we:

  • Confirm whether we maintain personal information about you
  • Provide access to certain personal information
  • Correct inaccurate personal information
  • Delete certain personal information
  • Provide a copy of certain personal information

These rights are subject to applicable law and exceptions. For example, we may need to retain information required for tax, accounting, legal, fraud-prevention, product-safety, warranty, or transaction-record purposes.

To make a privacy request, contact EZ Custom Ag using the information listed below.

We may need to verify your identity before completing certain requests.

12. Children’s Privacy

EZCustomAg.com is intended for agricultural businesses, farmers, customers, and other general audiences and is not directed toward children under 13 years of age.

We do not knowingly collect personal information online from children under 13 without appropriate parental consent.

If you believe a child has provided personal information to EZ Custom Ag through our website without appropriate permission, please contact us.

13. Third-Party Websites

EZCustomAg.com may contain links to manufacturer websites, social-media platforms, payment providers, financing providers, agricultural resources, or other third-party websites.

EZ Custom Ag is not responsible for the privacy, security, or data-handling practices of websites or services that we do not control. We encourage users to review the privacy policies of those third parties.

14. Business Transfers

If EZ Custom Ag is involved in a merger, acquisition, restructuring, sale of assets, financing transaction, or similar business transaction, customer and business information may be transferred as part of that transaction, subject to applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically as our website, products, services, technologies, or legal obligations change.

When material changes are made, we will update the “Last Updated” date at the top of this page and may provide additional notice when appropriate.

We encourage customers and website visitors to review this policy periodically.

16. Contact EZ Custom Ag

Questions about this Privacy Policy or requests concerning personal information may be directed to:

EZ Custom Ag Services, LLC
Bloomingburg, Ohio
Website: EZCustomAg.com

Main Office / Logistics: 740-572-0510
Sales: 740-505-0676
Email: serviceteam@ezcustomag.com

You may also contact us through the Contact page at EZCustomAg.com.